Frequently Asked Questions
How does this work?
We are a "Multi-Restaurant Delivery Service". Each independently owned Takeout Taxi contracts with many restaurants in your neighborhood, so that you can be ensured the most variety when looking for delivery of restaurant prepared meals to you at your home, hotel or office. You don't have to settle for "just pizza" anymore – you have choices!
As a partner with your favorite local restaurants, Takeout Taxi provides the: Marketing (Web Sites, printed Menu Books, etc) Order Taking (Call Center Customer Service Reps and/or Internet) Delivery (Drivers and Dispatch Operations). The local Restaurants prepare the quality food you love for us to pick up and deliver to you. So, all you do is give us a call (or, order on the internet where available), sit back and relax, and we take care of the rest!
When are you open?
Each Takeout Taxi is independently owned and has its own hours of operation. Typically, a Takeout Taxi will be open Monday through Friday for Lunch Delivery, and every day of the week for Dinner Delivery. To serve you best, many operations open early in the morning to take your "Lunch Reservations".
What does it cost?
Each Takeout Taxi has its own delivery fee structure. Most of our customers are repeat, loyal customers who value convenience for a small delivery fee, when compared to the hassles of driving to the restaurant, checking and picking up their meals, and driving back!
What about a tip for the delivery driver?
Consider your Driver a "Mobile Waiter." While Drivers do receive a portion of the delivery fee to cover their car expenses, the majority of their net earnings comes from your tips. They work hard to serve you best. A gratuity comparable to what you would tip inside a restaurant is very much appreciated!
Which restaurants can I order from?
Restaurants are available according to your delivery area, so that the highest food quality and reasonable delivery time is ensured. Call your local Takeout Taxi for specifics.
What is the minimum order?
Each Takeout Taxi service sets their own minimum food order. Typically, the minimum food order is around $10, but may be higher at Lunch time when more business groups are served. This total does not include delivery fee, gratuity and sales tax.
How long does it take for delivery?
Generally, it takes about 45 minutes to 1 Hour for delivery for most Residential Dinner deliveries, while most Business Lunch deliveries are scheduled on a reservation basis. Of course, even our best estimates of delivery time are dependent on food preparation times at the restaurant, time of day, distance to travel, weather conditions and size of order. Particularly for large luncheon orders, it is best to call in advance – even a day ahead – to ensure your meals are delivered when needed.
Is everything available from the restaurant?
Some items may not be available for delivery because of their limited availability or because they do not travel well.
What about drinks?
Each delivery service normally offers soda and other drinks from their house menu.
Can I cancel my order?
Once an order has been started by the restaurant it can not be cancelled, since Takeout Taxi has committed to buy the food for you at the restaurant.
Do you have Gift Certificates?
Usually – and, people love them! Check with your local Takeout Taxi operator.
What is Brand Solutions, LLC?
Brand Solutions, LLC is a Virginia limited liability company that owns the Takeout Taxi trademarks. Each Takeout Taxi operator is licensed by Brand Solutions, LLC to use the Takeout Taxi trademark and brand in their specifically assigned territory. Each Takeout Taxi operator is individually owned and operated.
I operate a Restaurant. How can I start delivery?
Thanks for your interest! You can find your local Takeout Taxi operator from the main page of this website and contact them by phone or email.